Manager of Individual Giving

Reporting to the Development Director, the Manager of Individual Giving will develop and implement effective strategies for the successful solicitation and stewardship of all current and prospective donors. The Manager will play a central role in managing the execution of donor recognition and stewardship plans across all giving levels, ensuring a meaningful and engaging donor experience aligned with the organization’s strategic plan for fundraising growth. The Manager will work closely with the Marketing/Special Events and Finance Teams to create and oversee data-driven strategies for the annual fund, major gifts, and membership groups.

Key Responsibilities: 

• Cultivate and solicit new and existing donors at all levels from $35 members to six-figure gifts to meet or exceed organizational fundraising goals.
• Draft and send tax acknowledgement letters on a timely basis and maintain appropriate and consistent communication with donors.
• Maintain a strong working knowledge of all aspects of Raiser’s Edge particularly as it pertains to individual and institutional record-keeping, renewal processing, and membership.
• In partnership with the Board Chair and Director & CEO, manage solicitations and the specialized tracking of gifts from Trustees.
• Oversee the implementation of donor stewardship touchpoints such as personalized event invitations, handwritten notes, timely touch points, and behind-the-scenes experiences.
• Create metrics and reporting for Individual Giving areas and participate in Development committee meetings of the Board.
• Work with museum leadership to manage the tracking of a growing portfolio of prospective donors.
• Record consistently and accurately all donor data on Raiser’s Edge, ensuring accuracy and integrity.
• Manage and grow the organization’s general membership program, patron circles, and the International Advisory Council, including processing renewals, producing benefit events, and serving as members’ frontline contact for the organization.
• Collaborate with curators, educators, and other museum staff to organize donor visits and cultivation events.
• Manage Individual Giving pages on the website, ensuring forms are properly configured and information is engaging and accurately reflected.
• Liaise with Finance Department to oversee gift processing and ensure all donation records are maintained accurately across teams.
• Assist with public programs, specialized cultivation efforts, and other projects as needed.
• Contribute to organizational success by performing other duties as assigned.

Qualifications:

• Bachelor’s Degree.
• 3-5 years’ experience in development in a nonprofit institution, within a museum or cultural institution preferred.
•  Excellent interpersonal and communication skills, both written and verbal.
• Competence in confidently corresponding with external audiences.
• Ability to build and maintain strong working relationships with donors, colleagues, and stakeholders.
• Entrepreneurial and results-oriented with a strong ability to set priorities and work towards outcomes in an organized, strategic manner.
• Strong time management skills, the ability to handle multiple tasks, adhere to deadlines and work both independently and as part of a team.
• Creative, resourceful mindset.
• Ability and interest in maintaining a thorough working knowledge of the organization’s strategic plan, mission, and vision – as well as the collection, exhibitions, and public programs.
• Knowledge of Spanish preferred

Technology Skills

• Experience with Raiser’s Edge required
• MS Suite

About the Hispanic Society Museum & Library

The Hispanic Society Museum & Library was founded in New York City in 1904 by Archer M. Huntington with the purpose of advancing the study and appreciation of the art, literature, and culture of Spain, Portugal, Latin America, and the Philippines. Today, the museum and library collections from antiquity through the early 20th century are widely recognized as the most comprehensive in scope and quality outside of Spain. Museum highlights include numerous masterworks by El Greco, Velázquez, Goya, and Sorolla; sculpture by Pedro de Mena and Luisa Roldán; Latin American paintings by Vázquez, López de Arteaga, Rodríguez Juárez, Arrieta and Campeche; as well as masterpieces in all areas of the decorative arts. Recent additions include works by Jose Clement Orozco and Pablo Picasso.

EEO Statement

The HSM&L is an equal opportunity employer. The HSM&L does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

Send resume with a brief statement summarizing your development background and why you’re interested in this job at the HSM&L. Email materials to [email protected]. Please write “Manager of Individual Giving” in the subject line of email.