Ecommerce and Marketing Associate

A fast-paced creative organization is seeking a highly organized, proactive, and detail-oriented Ecommerce and Administrative Assistant. This role provides broad administrative, customer service, and logistical support across multiple e-commerce platforms and business functions. Ideal candidates are strong communicators and thrive in dynamic creative environments.

Key Responsibilities

• Monitor and respond to multiple customer service inboxes across several business domains
• Provide administrative support to the studio team across multiple departments
• Provide consistent and thoughtful customer support for inquiries related to retail products, made-to-order items, and general requests
• Schedule meetings and manage calendars as needed
• Offer occasional personal support to the business owner, including errands and small tasks
• Create new product listings and provide support with product photography
• Understand and help implement bot protection for high-demand product launches
• Track stock levels of merchandise and supplies; restock as needed
• Assist in planning and ordering catering for events
• Work with shipping companies to handle domestic and international deliveries
• Work with fulfillment partners to manage online orders.

Key Qualities & Experience

• 1–3 years experience in operations, customer service, or administrative roles (experience in a creative or e-commerce setting preferred)
• Strong attention to detail and ability to manage multiple tasks
• Professional and clear written communication
• Proficiency with Shopify, Google Workspace, and third-party shipping platforms
• Ability to work independently and collaboratively
• Experience with email campaign platform/s
• Flexibility to support a range of recurring and ad-hoc tasks

Please send cover letter and resume in PDF format.

08/23/2025