Security Supervisor

Job Title: Security Supervisor

Department: Security

FLSA Status: Non-Exempt

Employment Status: Full-Time

Union Position: No

Hourly Rate: $23/hour

Reports to: Director of Security

POSITION DESCRIPTION                                                     

The New Museum is seeking a dedicated and experienced Security Supervisor to lead and support our team of Museum Security Officers. This role is essential in maintaining a safe, welcoming, and inclusive environment for all visitors, staff, and artwork. The Security Supervisor oversees daily security operations, responds to emergencies, and ensures adherence to safety protocols and museum policies.

PRIMARY RESPONSIBILITIES

Supervision & Operations

·        Supervise all Security Officers and conduct routine patrols to ensure compliance with post orders and museum policies.

·        Monitor and enforce procedures outlined in the Security Handbook.

·        Manage scheduling and post assignments, including timely updates and documentation of changes.

·        Provide coverage for security posts and reliefs as needed.

·        Respond promptly to radio calls from security and other departments.

·        Conduct opening and closing checks in accordance with established procedures.

·        Communicate and escalate issues to appropriate personnel in a timely manner.

·        Oversee security needs for public and private events.

·        Monitor and operate life safety and security systems, including CCTV, access control, elevator controls, and the Fire Control Panel.

·        Train newly hired Security Officers.

·        Collaborate regularly with fellow Security Supervisors to ensure smooth departmental operations.

Emergency Response

·        Maintain thorough knowledge of all security, life safety, and critical building systems.

·        Respond to emergencies and take appropriate action in accordance with established procedures. 

·        Serve as a liaison for emergency services personnel.

·        Lead emergency evacuations and reentry procedures.

·        Clearly communicate emergency updates to the Director of Security and Director of Facilities. 

Incident Management

·        Promptly report all incidents, infractions, and safety concerns to the Director of Security.

·        Investigate incidents and implement corrective actions to mitigate risks.

·        Complete and submit detailed incident reports in a timely manner.

QUALIFICATIONS

·        3–5 years of supervisory experience in security, customer service, or a museum-related field.

·        Valid NYS Security Guard License.

·        FDNY F03 and S95 certifications, along with current CPR and First Aid certification.

·        Experience with Fire Control Panels and emergency evacuation procedures.

·        Associate degree or higher preferred; high school diploma required.

·        Strong interpersonal and communication skills with a courteous and professional demeanor.

·        Proficiency in Microsoft Outlook, Word, and Excel.

·        Ability to work independently and collaboratively in a team environment.

·        Physical ability to sit, stand, and walk for extended periods.

·        Availability to work weekends and after-hours events as needed.

EMPLOYEE BENEFITS

We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card, Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.

Paid Time and Holidays Off

We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as applicable throughout the fiscal year.

APPLICATION INSTRUCTIONS

Please apply using our online careers portal

About the Museum

The New Museum's mission is simply "New Art, New Ideas." Founded in 1977 by curator Marcia Tucker with a bold vision of presenting contemporary culture in a critical and scholarly context, the New Museum has been a leader among contemporary art museums for over 40 years and is among the most respected internationally for its risk-taking curatorial program. The New Museum is a center for exhibitions, information, and documentation about living artists from around the world, focusing on emerging and under-recognized voices, and providing a platform for the artists who are defining our cultural moment. In 2007, the New Museum made history with the inauguration of its first permanent building at 235 Bowery designed by the Tokyo-based firm SANAA. Since opening in its new location, over 4 million have visited or attended programs and events, and the Museum has 175 exhibitions featuring over 700 artists from 60+ countries in our galleries, as well as over 1,500 public programs ranging from live performances, conferences, residencies, screening, after-school programs, and family days.

With a current staff of approximately 154 people and an annual budget of $14.8M, the museum is preparing for the start of construction of a new building adjacent to the current site. The new seven-story, 60,000 square foot building will include three floors of galleries, doubling the Museum’s exhibition space, along with additional space for the Museum’s many community and education programs, a permanent home for its cultural incubator NEW INC, as well as increased public amenities and improved vertical circulation. For more information about the New Museum and its programs, please visit www.newmuseum.org.

Equal Opportunity Employer

The New Museum of Contemporary Art believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our staff members or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job. The New Museum provides Reasonable Accommodation to candidates with Disabilities. As per New York State Guidelines, all candidates hired must be vaccinated with the COVID vaccine.

Please apply through the New Musuem's Career's Portal HERE